SHIPPING INFORMATION

CUSTOMS & DUTIES
      We do our best to eliminate/minimize duties. The website is not responsible for any customs, duties or import fees associated with receiving your order.
BACKORDERS & PREORDERS
      If your order contains an item that is on pre-order, it may not ship right away or it may be automatically split into multiple shipments.
WHY CHARGE FOR SHIPPING?
      We'd love to offer free shipping to everybody. We'd also love to offer shipping discounts to customers who place big orders. There are 2 main reasons why we don't do these things:
      1. Shipping is more costly, even if it comes from a local warehouse. Our shipping fees help pay for the ongoing maintenance costs of having fully-stocked warehouses, so we can provide faster shipping and return services to customers.
      2. We don't want to compete with our retailers. Our products are priced differently around the world. Those prices reflect the local import duties and local cost of living. By offering free shipping everywhere, we often undercut our local retailers. To avoid paying for shipping, we whole-heartedly encourage you to buy from a retailer near you.
      Shipping time: usually 10-16 days.
      Processing time: usually 2-7 days.